CM33/34 Dash Cam Installation Guide

Cable	Increment lines [a]
Alignment line	Microphone
Increment line	Dash cam button
Mount locking screw (Hex M3), both sides	LED
Speaker	Front-facing camera and protective liner
Inward camera locking screw (Torx T8) [a][a]	Adhesive and protective liner
Inward-facing camera and protective liner [a]	Mount
Alignment line [a]	Mount locking screw (Hex M3), both sides
[a] Only on Dual-Facing AI Dash Cam

Install a CM33/CM34 Dash Cam

1. Before you begin:

   1. Gather the equipment and tools:

      

      Dash Cam	Alcohol wipe
      Vehicle Gateway (sold separately)	Allen key
      Diagnostic cable (sold separately, may vary by vehicle type)	(4) Cable clips

   2. If you have a previously installed dash cam, remove your existing equipment or follow our recommended steps to Remove an Installed Dash Cam.

   3. Make sure your Vehicle Gateway (VG) is installed and activated.

      This can be completed on the Samsara Dashboard or on the Samsara Fleet App.

      

2. Mount the dash cam.

   1. Identify the mounting location on the windshield and thoroughly clean with alcohol wipe.

      

      For optimal visibility, the camera should be positioned below the rear view mirror, within the windshield wiper sweep. Refer to the AI positioning recommendations and mounting tips for US and UK. Ensure clearance for Allen key access on both sides of the device.

   2. (Optional) For an angled windshield, install angled window mount ACC-CM-BSHIM (not included) onto the camera.

   3. Peel off the adhesive liner and firmly press the camera against the windshield for 30 seconds.

      

      Make sure there are no large bubbles between adhesive and glass.

   4. Peel the protective film off the camera lens(es).

      

   5. Use the larger end (Hex M3) of the Allen key to loosen both mount screws before adjusting. Rotate the camera body so it hangs perfectly vertical, then lightly tighten the screws. Do not fully tighten until you confirm camera positioning later in this workflow.

      

   6. (CM34 Only) Use the smaller end (Hex M2) of the Allen key to loosen the inward-facing camera screw. Angle the lens toward the center of the cabin, then lightly tighten the screw. Do not fully tighten until you confirm camera positioning later in this workflow.

      

3. Connect the dash cam.

   1. Run the cable across the top of the windshield.

      

      Secure using cable clips or tuck the cable under the glass seal around the windshield.

   2. Plug the camera into the USB port on the Vehicle Gateway.

      

      For best results, do not wrap the cable around the Vehicle Gateway or route across the diagnostics cable.

4. Complete the installation.

   1. Turn the vehicle on.

   2. Verify installation:

      

      • Samsara dashboard: See Test Dash Cam Positioning

      • Samsara Fleet App: See Streamline Hardware Installation with the Samsara Fleet App

      If all points of interest are not captured (see the following example), use the provided Allen key to loosen the camera before re-adjusting. After all points of interest are captured, use the Allen keys to tighten both mount locking screws and, if applicable, the inward camera locking screw. Do not overtighten.

      

      Note

      You may need to take a short trip for the camera to begin recording. A trip is registered when the vehicle reaches 5 mph (8 km/h).

   Have more questions? Report an Issue.

Dash Cam Position Recommendations for AI Detection

Before you enable AI event detection, review the AI Detection Recommendations and Best Practices and consider the following recommendations for positioning:

• Ensure the dash cam line of sight to the driver is unobstructed; remove any hanging objects that obscure the driver face, hands, and torso.

• Advise the driver to remove any facial accessories, such as sunglasses or hats.

• Mount the dash cam inside the windshield to prevent glares and refraction blurs.

• Verify the mounting placement and ensure proper placement for AI Detection (see Test Dash Cam Positioning).

Important Safety and Use Information

_{This installation guide contains typical information specific to products manufactured at the time of its publication. The contents of this guide do not constitute a warranty and are for reference only. Consult applicable local laws and ordinances to determine any installation restrictions. It is the installer’s responsibility to comply with all applicable laws, and ordinances and rights to privacy in your jurisdiction when installing this hardware.}

_{Do not attempt to repair this product, use any third party replacement parts with this product, or otherwise modify this product, except in accordance with product manuals or as otherwise instructed by Samsara. Failure to do so may cause property damage, lead to physical injury, or void your product warranty.}

_{Any installation not in accordance with the instructions in the installation guide or otherwise in the Documentation or use of this product other than as described by the relevant IP rating or recommended operating conditions may result in unexpected downtime, system failure, physical injury or property damage, including water damage. Failure to follow these directions could result in serious injury or death.}

_{This hardware and any associated software may not be compatible with third party products and/or services and may interfere with the operations of or void warranties for such third party products and/or services.}

_{Do not install or adjust hardware while driving or operating the vehicle. Do not install this hardware in a location that could interfere with the driver’s visibility, operation of vehicle controls, or on or near airbag panels or within the working range of an airbag.}

_{Do not install this hardware on or near flammable or otherwise hazardous materials. This hardware may burst if placed near flammable or other hazardous materials, creating a risk of fire, burn, shock, or other serious injury.}

_{This product includes capacitors, which may present a potential fire, explosion, electric shock, or burn hazard. Do not touch any capacitors within this hardware.}

_{Please always pay attention to your surroundings and drive safely, comply with all traffic laws, and observe the road and driving conditions at all times. Do not rely on the product to alert the driver of safety hazards or to prevent collisions. The hardware and associated software may not work as intended depending on road conditions, other vehicles, weather, and other factors.}

_{This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.}

_{This device complies with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.}

This symbol on the product(s) and / or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery, and recycling, please take this product(s) to designated collection points where it will be accepted free of charge.

Video Resources

Front-Facing AI Dash Cam Video (CM33)

Dual-Facing AI Dash Cam Video (CM34)