In-Cab Voice Coaching

When you enable voice coaching, the Samsara Dash Cam plays in-cab audio to alert drivers of the detection. Drivers can use this real-time feedback to adjust their behavior to maintain safety for themselves and others on the road. You can enable and configure audio alerts for your entire fleet or at the individual vehicle level.

The voice coaching setting is supported for the following dash cam models:

• CM12

• CM22

• CM31

• CM32

• CM33

• CM34

For more information about in-cab voice coaching settings, see the following topics:

• AI-Detected Audio Alerts: In-cab audio alert settings for AI-Detected events such as Following Distance and Distracted Driving. By default, events trigger a Safety Inbox event and impact the safety score. To alert drivers before the safety event is triggered, see In-Cab Nudges (Alerts).

• VG-Detected Audio Alerts: In-cab audio alert settings for events detected by the Vehicle Gateway (VG), such as harsh events and speeding. To configure these settings for your fleet, see Configure VG-Detected In-cab Voice Coaching for Your Fleet.

• Configure In-cab Voice Coaching for an Individual Vehicle: Configure AI-detected or VG-detected settings for one vehicle or a subset of vehicles.

AI-Detected Audio Alerts

When the AI detection is enabled and the AI dash cam detects a safety behavior or policy violation, the dash cam plays an associated in-cab audio alert to notify the driver of the detection. You can configure in-cab audio settings for your entire fleet or on a per vehicle level.

When you enable the AI Event detection, by default, the behavior triggers a Safety Inbox event. Based on your configured settings, the behavior automatically generates a Safety Inbox event. For more information about AI detection types or to configure the setting for your fleet, see AI Event Detection .

When you enable in-cab audio for an AI-detected behavior for one vehicle or a subset of vehicles, you must also enable the Safety Inbox detection. For example, if you want to enable Following Distance Detection Audio Alerts, you must also enable Following Distance Detection Safety Inbox. Similarly, to enable Policy Violation Audio Alerts, you must also enable the corresponding Policy Violations Safety Inbox event.

To view the full workflow to enable or disable audio alerts for one or more vehicles, see Configure In-cab Voice Coaching for an Individual Vehicle.

VG-Detected Audio Alerts

You can enable audio alerts for VG-detected safety events such as harsh events, speeding, and VG-detected unbuckled seat belts. From the Voice Coaching setting, you can Configure VG-Detected In-cab Voice Coaching for Your Fleet or Configure In-cab Voice Coaching for an Individual Vehicle.

When this settings is enabled, you can choose Driving Events to Coach with audio alerts:

• In-Cab Speeding: Dash cam alerts driver to "Reduce speed." For more information, see In-Cab Voice Coaching for Driver Speeding.

• Maximum Speed: Dash cam alerts driver to "Reduce speed" when the vehicle speed is above the Maximum Speed Threshold.

• Seat Belt Unbuckled: Dash cam plays "Your seat belt is unbuckled." (for more information, see No Seat Belt Detection).

• Harsh Driving (Acceleration, Brakes, Turns): Dash cam alerts driver "Harsh event detected." For more information, see Harsh Event Detection.

Configure VG-Detected In-cab Voice Coaching for Your Fleet

To enable and configure VG-Detected Audio Alerts for your fleet, use the following workflow or watch the video:

1. Select the Settings icon ( ) at the bottom of your Fleet menu to view dashboard settings.

2. From Fleet settings, select Safety > Coaching.

3. Enable Voice Coaching.

   

4. Choose the Coaching Language for in-cab alerts:

   • English (US)

   • English (UK)

   • Dutch

   • French

   • German

   • Italian

   • Spanish

5. Enter the Maximum Speed Threshold.

   If enabled, the dash cam will play the Maximum Speed voice coaching alert for speeding when the vehicle speed is above this threshold.

6. Configure the VG-Detected Audio Alerts.

7. Save to confirm the settings.

Configure In-cab Voice Coaching for an Individual Vehicle

Individual vehicle settings take precedence over fleet settings. If you want to apply rules to or make an exception for one or more vehicles, you can edit the settings at the vehicle level. For all audio alerts, you can apply the following settings:

• Enabled: Enables the setting for the vehicle.

• Disabled: Disables the setting for the vehicle.

• Default to organization setting: Automatically assigns the configuration that is assigned to your fleet. To view or configure your fleet settings, see Configure VG-Detected In-cab Voice Coaching for Your Fleet.

To configure in-cab voice coaching for one or more vehicles, use the following workflow:

1. Select the Settings icon ( ) at the bottom of your Fleet menu to view dashboard settings.

2. From Fleet settings, select Safety.

3. From the top of Safety Settings, select Edit Individual Vehicles.

   

4. To edit the settings of an individual vehicle, select Edit. To edit one or more vehicles, select the vehicles you want to edit and click Edit Vehicles.

   

5. Configure the setting for the audio alert type:

   • VG-Detected Audio Alerts: In-cab audio for VG-detected behaviors such as unbuckled seat belts, harsh events, and speeding.

   • AI-Detected Audio Alerts: In-cab audio for AI-detected safety behaviors such as Forward Collision Warning, Policy Violations, and Inward Camera Obstruction. To enable the alert you must also enable the safety inbox event.

6. Submit to confirm the settings.

Video Resources