If desired, you can enable audio recording on a per-camera basis to listen to the audio captured by cameras while viewing the camera stream. When there are disputes or other interactions of interest between people happen in the workplace, audio review can help you to understand what really happened. In many cases, audio review can empower you to resolve conflicts and document inappropriate behavior. This can save your organization money on wrongful firing lawsuits, help investigate harassment claims, and lower insurance premiums.
Warning
Before enabling audio recording, consider any federal and local laws that may apply to your use of this feature. These laws may require that you notify and collect consent from your employees before enabling audio recording at your sites.
Enabling audio recording increases the amount of data stored. Compared to video storage, the footprint is fairly minimal. Enabling audio recording for a camera typically adds around 86 MB per day to Site Gateway storage. For comparison, a typical 1080p stream uses 48 GB of Site Gateway storage per day, so audio recording increases that by around 0.2%. The amount of storage needed for audio stays constant regardless of video resolution.
Audio recording is available with third-party camera that support the following audio codecs.
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PCM 16bit (LE and BE)
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PCM G.711 mulaw and alaw
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ADPCM G.726 and G.722
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OPUS
Samsara SC11 and SC21 cameras are not compatible because they don’t include a microphone or capture audio.
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Select Devices and then select the Site Cameras tab.
The Audio Recording field indicates whether audio is currently enabled on this camera.
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Select a camera where audio is
Offand for which you want to enable audio recording.For more information on the different statuses, see Audio Recording Statuses.
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In the Audio Recording section, enable Audio Recording, and then Save your changes.
When audio recording is not supported by the camera model, the toggle is uneditable.
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Read and consider the Audio Recording Privacy Notice. If you want to proceed with recording audio on this camera, click Confirm.
The Samsara dashboard confirms that streaming is now enabled for this camera.
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If you later want to disable audio recording you can repeat the previous steps to clear the Audio Recording setting.
Previously recorded audio will remain available until the video and audio are overwritten to support new footage. This is typically 30 days. For information about the gateway’s storage and retention, refer to the Devices > Gateway page.
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Open a camera stream using one of the following methods:
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From a quick view, click a stream for a camera.
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From Streaming, select the row for a camera.
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From Streaming > Views, select the view, and then a camera stream.
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From Sites, select a site, and then a camera.
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If audio is available, click the audio icon in the bottom right of the stream.
A white icon indicates that audio is available with the stream. A grayed out icon with a cross through it indicates that audio is not being received by the gateway and is not available for streaming.
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Adjust the volume by hovering over the audio icon and click-and-dragging the slider to the desired volume. You can also press the up and down arrow keys on your keyboard to control volume.
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You can also mute audio for your browser by clicking the audio button. A crossed out version of the white icon will display. Click again to un-mute audio.
You can see the audio recording status for all of a gateway’s cameras at once on the Devices > Site Cameras page.
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Value |
Description |
|---|---|
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Audio recording is not enabled, and no audio stream is detected. |
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Audio recording is not enabled, but an audio stream is detected. |
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Audio recording is enabled and an audio stream is detected and recording playable audio. |
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Audio recording is enabled, but no playable audio is found. |
If you see an unexpected status in the Audio Recording field, see Troubleshoot Camera Audio Availability.
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